It was a real pleasure working with NetEffects, everyone was so helpful and kind. Let me say this, as a consultant I have worked for a few companies and I can wholeheartedly testify that NetEffects is the best company I have ever worked for. You guys really take care of your consultants and make sure every problem is addressed promptly.
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Job #49043
Position Details: Customer Service Representatives that are fluent in both Spanish and English
Date Posted: June 14, 2010
Location: Chesterfield, MO
NetEffects is seeking Customer Service Representatives that are fluent in both Spanish and English
Required Skills:
- Ability and willingness to work from 12:00 am midnight-8:30 am (CST) Monday-Friday
- Basic computer skills (Mainframe, Microsoft Office, Lotus Notes)
- At least one year of customer service experience
- Banking or financial experience
- Bachelors Degree
- Fluent in both Spanish and English
Responsibilities:
- Provide operational and technical support for customers analyzing a wide variety of issues, determine needed actions, and follow through to resolution
- Interact with customers to provide information in response to inquiries about products or services and handle and resolve customer issues via telephone and electronic communications (e-mail/chat/SMS)
- Serve as focal point for customer issues, concerns and requests for enhancements
- Capture detailed and accurate information about issues, concerns, and enhancements
- Collaborate with others in support of products, processes and problem resolution
Contact: jobs@neteffects.com
Company Info:
NetEffects is a growing company. In fact, we have grown every year since we started the company in 1995. We don’t push resumes; we provide the best talent available. We take great care of our employees, and this is the number one reason we get so many referrals from our employees and our candidates. The bottom line is you want a GREAT JOB and we want GREAT EMPLOYEES so call us, send us your resume and see what we are all about.
· We are an Equal Opportunity Employer.
Thank you once again for your time and consideration!
WE PROVIDE CONSULTING SERVICES FASTER, SMARTER, BETTER